We want to reassure you that we treat every support request with the utmost importance. We strive to respond to all tickets as quickly as possible during our normal working hours, which are 9 am to 5 pm, Monday to Friday.
We understand that when you have a problem or a question, you expect a swift response, and we share this goal. That’s why we have team members available during these hours to address your concerns promptly and efficiently.
Although we aim to respond to your support tickets within a reasonable time frame during our business hours, please keep in mind that response times might vary depending on the complexity of your issue and the number of requests we receive.
Rest assured, we are committed to resolving your support tickets and any issues you may have as swiftly as possible. If you have additional questions or concerns, please don’t hesitate to contact us through our support portal.